/* General Styles */
.support-ticket {
    display: flex;
    flex-direction: column;
    align-items: center;
    width: 100%;
    max-width: 100%;
    background-color: #fff;
    border-radius: 6px;
    border: 1px solid #e2e8f0;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.04);
    transition: box-shadow 0.2s ease;
    box-sizing: border-box;
    margin: 0 auto;
    padding: 0.75rem;
}

.support-ticket:hover {
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.06);
}

/* Title */
.support-ticket .title {
    display: flex;
    justify-content: center;
    width: 100%;
    margin: 0.5rem 0;
}

.support-ticket .title h2 {
    font-size: clamp(1rem, 3vw, 1.25rem);
    color: #1a202c;
    font-weight: 600;
    margin: 0;
    text-align: center;
}

/* Form Container */
.support-ticket .ticket-form {
    display: flex;
    flex-direction: column;
    width: 100%;
}

/* Form Fields */
.support-ticket-form {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    width: 100%;
}

.support-ticket-form .form-field {
    display: flex;
    flex-direction: column;
    width: 100%;
}

.support-ticket-form label {
    font-size: 0.75rem;
    color: #4a5568;
    margin-bottom: 0.125rem;
    font-weight: 500;
}

.support-ticket-form input[type="text"],
.support-ticket-form input[type="tel"] {
    width: 100%;
    padding: 0.5rem;
    border-radius: 5px;
    border: 1px solid #e2e8f0;
    font-size: 0.8125rem;
    transition: border-color 0.2s ease;
    box-sizing: border-box;
}

/* Focus Effect */
.support-ticket-form input[type="text"]:focus,
.support-ticket-form input[type="tel"]:focus {
    border-color: #1e88e5;
    outline: none;
}

/* Submit Button */
.support-ticket-form .submit-btn {
    display: flex;
    justify-content: center;
    align-items: center;
    width: 100%;
    max-width: 140px;
    padding: 0.5rem;
    background-color: #1e88e5;
    color: #fff;
    border: none;
    border-radius: 5px;
    font-size: 0.875rem;
    cursor: pointer;
    transition: background-color 0.2s ease, opacity 0.2s ease;
    margin: 0.5rem auto 0;
}

.support-ticket-form .submit-btn:hover {
    background-color: #1565c0;
    opacity: 0.95;
}

.support-ticket-form .submit-btn:active {
    opacity: 0.85;
}

/* Radio Buttons */
.support-ticket-form .radio-group {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    width: 100%;
}

.support-ticket-form .radio-options {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.support-ticket-form .radio-option {
    flex: 1 1 30%;
}

.support-ticket-form .radio-option input[type="radio"] {
    display: none;
}

.support-ticket-form .radio-option label {
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 0.375rem;
    background-color: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 5px;
    text-align: center;
    cursor: pointer;
    font-size: 0.75rem;
    transition: background-color 0.2s ease, border-color 0.2s ease;
}

.support-ticket-form .radio-option input:checked + label {
    background-color: #e3f2fd;
    border-color: #1e88e5;
}

.support-ticket-form .radio-option label:hover {
    background-color: #edf2f7;
}

/* Error and Success Messages */
.support-ticket-form .error-section {
    display: flex;
    justify-content: center;
    min-height: 1rem;
    font-size: 0.6875rem;
    color: #e53e3e;
    text-align: center;
    transition: opacity 0.2s ease;
}

.support-ticket-form .success-message {
    display: flex;
    justify-content: center;
    min-height: 1rem;
    font-size: 0.6875rem;
    color: #38a169;
    text-align: center;
    transition: opacity 0.3s ease;
}

/* Responsive Design */

/* Small screens (up to 480px) */
@media (max-width: 480px) {
    .support-ticket {
        padding: 0.5rem;
        border-radius: 5px;
        box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
    }

    .support-ticket .title {
        margin: 0.5rem 0;
    }

    .support-ticket .title h2 {
        font-size: 1rem;
    }

    .support-ticket-form {
        gap: 0.5rem;
    }

    .support-ticket-form input[type="text"],
    .support-ticket-form input[type="tel"] {
        font-size: 0.75rem;
        padding: 0.375rem;
    }

    .support-ticket-form .submit-btn {
        max-width: 120px;
        font-size: 0.8125rem;
    }

    .support-ticket-form .error-section,
    .support-ticket-form .success-message {
        font-size: 0.625rem;
    }

    .support-ticket-form .radio-option {
        flex: 1 1 45%;
    }
}

/* Medium screens (481px to 767px) */
@media (min-width: 481px) and (max-width: 767px) {
    .support-ticket {
        padding: 0.75rem;
    }

    .support-ticket .title {
        margin: 0.5rem 0;
    }

    .support-ticket-form {
        gap: 0.75rem;
    }

    .support-ticket-form input[type="text"],
    .support-ticket-form input[type="tel"] {
        font-size: 0.8125rem;
        padding: 0.5rem;
    }

    .support-ticket-form .submit-btn {
        max-width: 140px;
    }

    .support-ticket-form .error-section,
    .support-ticket-form .success-message {
        font-size: 0.6875rem;
    }
}

/* Large Screens (992px and above) */
@media (min-width: 992px) {
    .support-ticket {
        padding: 1rem;
        max-width: 700px;
    }

    .support-ticket-form .form-field:nth-child(-n+2) {
        display: flex;
        flex-direction: column;
        gap: 0.25rem;
    }

    .support-ticket-form .form-field:nth-child(-n+2) input[type="text"],
    .support-ticket-form .form-field:nth-child(-n+2) input[type="tel"] {
        flex: 1;
    }

    .support-ticket-form .submit-btn {
        max-width: 160px;
    }

    .support-ticket-form .radio-options {
        gap: 0.75rem;
    }

    .support-ticket-form .radio-option {
        flex: 1 1 30%;
    }
}